Shipping Policy
Welcome to The Royal Affair!, where we endeavor to provide you with an exceptional shopping experience for all your saree needs. Our Shipping Policy is designed to ensure transparency, reliability, and convenience for our valued customers.
Shipping Destinations:
We currently ship to addresses within INDIA. If your location is not listed, please feel free to reach out to our customer service team, and we’ll do our best to accommodate your request.
Order Processing Time:
Once your order is successfully placed and payment is confirmed, our team works diligently to process and prepare your items for shipment. Orders are typically processed within 3 business days, excluding weekends and public holidays.
Shipping Time:
The shipping time varies depending on your location and the shipping method chosen at checkout. We offer standard and expedited shipping options for your convenience. Estimated shipping times will be provided to you at the time of checkout.
Shipping Costs:
Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. You can view the shipping charges applicable to your order during the checkout process.
Order Tracking:
Once your order is dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can also track your order directly on our website by logging into your account and accessing the Order History section.
Customs and Duties:
Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. We recommend contacting your local customs office for more information on potential fees.
Shipping Partners:
We partner with trusted courier services to ensure safe and timely delivery of your orders. Our shipping partners may vary depending on your location and the shipping method selected.
Delivery Issues:
In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer service team immediately. We will work closely with our shipping partners to resolve any issues and ensure that you receive your order as quickly as possible.
Contact Us:
If you have any questions or concerns regarding our Shipping Policy or need assistance with your order, please don’t hesitate to contact our customer service team. We are here to help and ensure your shopping experience with us is nothing short of excellent.
Thank you for choosing The Royal Affair! We appreciate your business and look forward to serving you again soon.